We are committed to our customers (internal and external) — understanding them and exceeding their expectations. We listen actively and let their needs drive our organizational solutions which are timely, high quality and add value.
Diverse perspectives and an inclusive workplace make us stronger
The Masco Operating System (MOS) is our enterprise approach to continuous improvement and value creation for our shareholders. Although our business units vary in their product offerings and customers, MOS is embedded across the organization. As the collective approach to running our business, MOS is a virtuous cycle—one that enables us to speak a common language, share best practices and succeed through continuous improvement.
With MOS, Masco strives to deliver results through:
- A culture of continuous improvement where we get better each day.
- A set of standardized tools that improve our processes, products and people.
- A relentless pursuit of improvement in critical areas of the business that have the highest impact.
By focusing on culture, tools and impact, we continuously elevate our enterprise and create more cost-effective, innovative solutions for our customers.
Our team members are seekers…they thirst for knowledge and have a passion for challenging the status quo. We see our work—and the world—through a “possibilities” mindset, always exploring what can be improved or created when we open ourselves to new ways of learning, thinking and inventing.